Privacy Policy

1. General provisions 1.1. ModulPro, MB (hereinafter – the "Company") respects the right to privacy of all buyers of its goods and services, potential customers (who have tried the services but have not become customers) and all visitors of the www.themedicalima.lt website (hereinafter – the "Website") (hereinafter – the "Customers"), and undertakes to ensure the protection of the personal data provided and received. The Company also takes care to ensure the rights of customers as data subjects. 1.2. This privacy policy sets out the main principles and procedure for collecting, processing and storing the personal data of the Company's customers. 1.3. By using the Website, as well as by ordering or in any way using the services offered by the Company and by providing your personal data to the Company, you agree to the provisions of this Privacy Policy. Customers are deemed to have read the Privacy Policy when, upon registering on the Website, they tick the box confirming that they agree to the Company's privacy policy. The privacy policy can be read again at any time on the Website by clicking the relevant link. 1.4. When processing the Customer's personal data, we comply with all applicable laws, including the EU General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania (ADTAĮ) and other applicable legal acts governing the protection of personal data. 2. What terms are used? 2.1. Personal data – any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 2.2. Data subject – a natural person – a customer of the Company (including Website visitors) whose personal data is collected by the Company. 2.3. Consent of the data subject – any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. 2.4. Data processing – any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. 2.5. Data processor – a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Data controller. 2.6. Data controller – ModulPro, MB, a company operating and established under the laws of the Republic of Lithuania, code 307145108, registered at Erškėtrožių g. 13, Vilemų k., LT-53433, Kaunas district, Republic of Lithuania, data about which is collected and stored in the Register of Legal Entities. 2.7. Direct marketing – an activity intended to contact the Customer by post, telephone or other direct means and to offer goods or services and/or ask for their opinion on the goods or services offered, including by automated means. 3. What cookies we use and how 3.1. What is a cookie – small files that are sent to the user's web browser and placed on the computers or other devices of users when they first visit a website. Later, cookies are used on the website to ensure the best possible use of the website for the user, by identifying the user's computer and facilitating access to the website or the information on it, thus adapting the website content as conveniently as possible for the user. 3.2. These cookies are used on the Website, as well as in related Company systems intended to serve the Customer properly and with high quality. 3.3. In order to make it possible for you to browse the Website more conveniently and efficiently and to provide you with useful offers, we use the following Cookies on the Website: PHPSESSID (session information), "CookieInfoScript" (consent to the cookies used), _gat, _ga, _git, __utma, __utmb, __utmc, __utmt, __utmz (cookies used by Google Analytics), datr, Fr, sb, locale, reg_ext_ref, reg_fb_gate, reg_fb_ref (cookies used by Facebook Pixel) and "GPS", "PREF", "VISITOR_INFO1_LIVE", "YSC" (YouTube video content streaming information). 3.4. The Customer's right to refuse cookies – the Customer may at any time delete or block some or all cookies stored on their computers or other devices by changing the settings of the browser they use. More information on deleting or blocking cookies can be found on the website of the browser manufacturer. Please note that after taking these actions, some website functions may stop working partially or completely and may become unavailable. The Customer understands that third-party plug-ins (partners, statistics collection systems, communication systems, etc.) may be used on the Website, which also use cookies to ensure their proper functionality. We emphasise that the website controller does not control, cannot be and is not responsible for the cookies and content used by third parties or the privacy protection applied by these websites, which we recommend reviewing individually in each case. 4. What personal data do we collect? 4.1. The Company collects and subsequently processes the Customer's personal data that you provide yourself when using the Website and ordering goods and services on it or ordering goods and services in another way: first name, last name, personal identification number (optional), address, e-mail address, telephone number and other data related to the specifics of the order. Please note that you provide the data additionally on your own initiative when registering and/or ordering the Company's goods and services. 4.2. The personal data provided by the Customer is stored during the period of cooperation between the Company and the Customer (while the services are provided) and for 10 (ten) years after the end of this period. The data may be stored for a shorter period if there is no legal basis for storing it. 5. For what purposes and how do we process personal data? 5.1. The data held by the Company about the Customer will be processed lawfully, fairly and in a transparent manner (principle of lawfulness, fairness and transparency). 5.2. The Company processes the above-mentioned personal data of the Customer for processing and administering purchases/orders of goods and services, for handling accounting documents related to orders of goods and services, for contacting you regarding the performance of contractual obligations, and for direct marketing purposes (with the prior consent of the data subjects). 5.3. We ensure that the Customer's personal data is and will be processed lawfully, fairly and in a transparent manner; collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes; adequate, relevant and limited to what is necessary for the purposes for which it is processed; accurate and, where necessary, kept up to date; processed in a manner that ensures appropriate security of personal data by applying appropriate technical and organisational measures, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage (principle of integrity and confidentiality). 6. What rights do you have as a data subject? 6.1. The Customer has the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. The data subject is informed of this before giving consent. It is as easy to withdraw consent as to give it. 6.2. You have data subject rights, which we will implement upon receiving the Customer's request by registered mail at Erškėtrožių g. 13, Vilemų k., Kaunas district, LT-53433, and after you have properly confirmed your identity. The Customer has the right to access their personal data and information on how it is processed, to request the correction of inaccurate personal data relating to the Customer, and to request that incomplete personal data of the Customer be completed. 6.3. The Customer has the right to request that the Company erase personal data relating to the Customer if it is no longer necessary for the purposes for which it was collected or otherwise processed; if the Customer withdraws consent and there is no other legal basis for processing the Customer's personal data; if the personal data has been processed unlawfully; or on other grounds established in the Regulation; to request that the Company restrict the processing of the Customer's personal data; to receive the personal data relating to the Customer which they provided to the Company in a structured, commonly used and machine-readable format; the Customer also has the right to ask the Company to transfer the personal data to another data controller; and to object to the processing of related personal data (e.g. for direct marketing or other purposes). 7. How we process personal data for direct marketing purposes. 7.1. The Company will contact the Customer only with the Customer's prior consent and in accordance with the provisions of the Law on Electronic Communications (ERĮ), the ADTAĮ and the Regulation. We will send the Company's newsletters by e-mail or contact you by telephone and/or ask about the quality of existing goods and services and other related matters. 7.2. We process the following personal data of the Customer for direct marketing purposes: first name, e-mail address, telephone number. 7.3. The Customer's personal data for direct marketing purposes is stored until the Customer opts out of receiving direct marketing messages (such an opt-out link is provided at the bottom of every e-mail sent). 8. To whom we provide personal data 8.1. The Company's employees are granted access to the Customer's personal data only when it is necessary to perform their duties and only if the employee has undertaken to comply with the confidentiality requirement. 8.2. The Company may provide the Customer's personal data to data processors who provide services to the Company and process the Customer's personal data on behalf of the Company and for the benefit of the Company or the Customer, to law enforcement authorities when there is a legal basis for doing so, and to other third parties with the Customer's consent. Such data processors have the right to process the Customer's personal data only in accordance with the Company's instructions. 8.3. The Customer's personal data may also be provided in response to official requests from state institutions and courts, but only after verifying the lawfulness of such requests.